Privacy Policy

Last updated: September 9, 2026

This policy explains how New Door Realty handles information collected through newdoorct.com, website chat, and Google Ads lead forms. Questions or privacy requests: contact@newdoorct.com or 860-874-5466.

INFORMATION WE COLLECT
When you contact us, we collect the details you provide, such as your name, email, phone number, property address, preferred towns, home criteria, timing, and messages. Our Google Ads lead form asks for your name, email, phone number, and whether you want to buy, list a home, or request a cash offer in Hartford County. Please do not send Social Security numbers, bank details, or sensitive documents through general inquiry forms.

Our Wix-hosted website uses forms, chat, cookies, and similar technologies. Website and advertising services may collect IP addresses, browser and device information, pages viewed, and interactions with our site and ads.

HOW WE USE INFORMATION
We use your information to respond to inquiries, discuss your buying or selling plans, provide requested information or estimates, arrange consultations, and deliver real estate services. We also use information to operate and protect our website, maintain business records, and measure website and advertising performance.

An inquiry allows us to respond about your request. It does not establish a brokerage relationship or guarantee a listing, cash offer, purchase, or sale. Representation and transactions are subject to separate agreements.

SERVICE PROVIDERS AND DISCLOSURES
New Door Realty team members and service providers may handle information to support our website, communications, advertising, and business operations. Wix hosts our site and processes website forms and chat. Google processes Google-hosted lead forms and makes inquiries available to us. Providers may process data in the United States or other countries under their applicable privacy policies and service terms.

We may disclose information to carry out services you request, comply with law or legal process, or protect rights and security. Disclosures to transaction participants depend on the services requested and applicable agreements.

We do not sell our inquiry leads or provide your contact details to outside businesses for their independent marketing. Advertising and analytics data collection is described below.

COOKIES, ANALYTICS, AND ADVERTISING
Our Wix settings include Google Tag, Google Tag Manager, and Meta Pixel & Conversions API integrations. These tools can transmit device identifiers and website interaction data to Google and Meta to measure visits, advertising results, and conversions and support advertising. Those providers handle information under their own privacy policies. This advertising-related processing is separate from our handling of inquiry leads.

You can control or delete cookies through your browser and manage advertising preferences through Google and Meta account settings. Browser controls may not prevent every type of data collection, and disabling cookies may affect site features. Contact us with requests about advertising-related uses of your information. External links, including social platforms, have their own privacy practices.

COMMUNICATIONS AND CHOICES
Contact us to update your information, ask about our practices, or request that we stop contacting you. Marketing emails, if sent, include an unsubscribe option. We may still need to communicate about an active service or transaction. We do not use automated marketing text messages or automated marketing calls.

RETENTION, SECURITY, AND PRIVACY REQUESTS
We retain information as needed for inquiries, ongoing services, business records, and applicable legal obligations. No website or transmission method can be guaranteed completely secure.

To request access, correction, or deletion, or exercise other rights available under applicable law, email contact@newdoorct.com. We may need to verify your identity. Some records may need to be retained to meet legal obligations or resolve disputes. If you disagree with our response, contact us to request a review.

POLICY UPDATES
We may update this policy as our practices change. Updates will be posted here with a revised date. For questions, email contact@newdoorct.com or call 860-874-5466.